delivery and payment
PAYMENT
The following payment methods are offered
– PayPal
– Credit card payment
– Immediate transfer & eps
DELIVERY
Shipping
The shipping costs include the transport costs, packaging and insurance of the ordered goods to the specified delivery address.
Austria:
– € 4.50 (with Hermes)
– € 3.00 (with post)
Germany, Switzerland and the rest of the EU:
– €9.90 (with Hermes)
– € 6.00 (with post)
– Shipping to Switzerland and the rest of the EU € 11.90 (by post)
– insured shipping € 9.90 (with Hermes)
– uninsured shipping € 6.00 (by post)
– insured shipping to Switzerland: and the rest of the EU € 9.90 (by post)
delivery time
Your products will be shipped immediately after receipt of payment. The transport time of our shipping service is 5-10 working days within Austria and Germany, 6-14 days in Switzerland (delays may occur here due to customs work) and 7-18 days in all other EU countries - unless otherwise stated in the online shop.
We make every effort to deliver your products within the specified time. However, should there be a delay in delivery on our part, you will be informed of this.
Please note that PREPAYMENT orders can only be processed after full payment has been received. Therefore, a longer delivery time is to be expected with this payment method.
transfer of risk
The risk of loss or deterioration of the goods is transferred to the customer as soon as the package has been handed over to the shipping service provider. The package is to be checked by the recipient immediately upon delivery for external integrity. Recognizable damage must be acknowledged by the parcel deliverer. In this case, please accept the package “with reservations”.